DTC Vision & Values
Our Vision
Our vision is to be a primary market intelligence provider to the World's leading technology companies, by delivering a quality service that will secure repeat business as well as new business time and again.
Our Values
To achieve our vision, we must ensure that our clients continue to think of DTC in the following ways:
- DTC understands its clients
- DTC offers rapid, reliable market data and project delivery
- DTC provides a personalized approach
- DTC offers intelligent analysis and added value
- DTC supports both long term and short term business decisions
- DTC is a leading edge operation
We also recognise that our success is directly related to the quality of individuals in the DTC team. DTC is committed to being a good employer; our employment values include:
- DTC has belief in every individual that it employs
- DTC encourages and supports employee development
- DTC provides great opportunities and challenging work
- DTC ensures flexibility in the work place
- DTC maintains a positive working environment
- DTC strives to sustain a secure business future
Listening to Clients and Acting
Our business has been built on successful ongoing client relationships through syndicated market tracking and insight and custom research and consulting. Our levels of syndicated service renewals and repeat custom business are testament to our ability to deliver what our clients need.
Nevertheless, to ensure we are constantly in tune with our clients we undertake regular satisfaction surveys measuring our performance and identifying key areas for improvement and development. Listening to clients and acting on what they say is a core element underlying our approach to building our operations, skills and capabilities.
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